Solving Today's Challenges and Igniting Tomorrow's Possibilities
Credit unions and other small businesses face unique challenges; the dedicated team at Navatos understands them better than anyone. We’ve built a portfolio designed to help our clients grow and prosper, and we’re proud of it. From making more money to keeping up with the financial technology revolution, no matter what you need help with, we’ve got a solution (or two) ready to implement.
Explore Our Suite of Business Solutions
Compliance and Risk Management
Our business partners can help you simplify compliance processes and risk management measures.
- Streamline governance, risk, vendor, and compliance management processes
- Enhance member security with innovative technology
- Get the best terms and prices on vendor contracts
- Safeguard your business and customers with AML and fraud protection
Digital and Member Experience
We can help you connect with members in new ways and improve their experiences today.
- Increase engagement through mobile apps, text messaging, and more
- Deliver instant frictionless account opening
- Turn performance data into actionable insights
- Expand access and offer new rewards for members
Lending and Payments
Our team can help you identify and establish new revenue streams for your business.
- Mitigate indirect and direct lending risks and chargebacks
- Enhance members’ mortgage experience with online notarization
- Improve card processing and rewards
- Deliver exceptional financing options to businesses
Human Resources
We can help you grow your strongest asset — your staff — through retention and training tools.
- Ensure salaries, plan increases, and more are competitive through a compensation platform
- Set staff goals and monitor progress with performance-tracking software
- Offer staff an opportunity to grow at their own pace with on-demand learning
- Help staff members tackle today’s challenges and earn certifications
A Team You Can Count On
Kyle Alford
Director, Business Research and DevelopmentAn expert in business intelligence and strategy, Kyle brings 12 years of financial planning and analysis experience to the team. When he isn’t obsessing over data insights, innovative solutions, and client success, he’s making the perfect drive on the back nine.
Rich Mensah
Business AnalystWith a background in business, Rich likes to think outside the box and analyze data trends to solve operational and growth challenges. He’s a native of Ghana with a passion for travel, data-infused strategic business tactics, and small business success.
Jose Ortiz
Sr. Business Solutions ManagerJose is an operational solutions ninja with 20 years of industry experience. He is passionate about helping clients address problems that impact profitability and being the best angler on the lake. Jose’s roster of satisfied clients proves great service matters.
Natalie Phillips
Sr. Business Solutions ManagerNatalie has 12 years of experience helping credit unions achieve proven payment and lending results. She’s an Ohio native with a passion for solving revenue problems, exploring innovative solutions, and good wine. Natalie’s clients also value her personable, advisory approach.
Kevin Mulder
Sr. Business Solutions ManagerKevin is an experienced shared service delivery strategist and branch operations leader who enjoys hiking after hours. He spent a decade honing his skills at a credit union before shifting his focus to helping the Movement expand its member service footprint.