Solving Today's Challenges and Igniting Tomorrow's Possibilities

Credit unions and other small businesses face unique challenges; the dedicated team at Navatros understands them better than anyone. We’ve built a portfolio designed to help our clients grow and prosper, and we’re proud of it. From making more money to keeping up with the financial technology revolution, no matter what you need help with, we’ve got a solution (or two) ready to implement.


Explore Our Suite of Business Solutions

Compliance and Risk Management

Our business partners can help you simplify compliance processes and risk management measures.

  • Streamline governance, risk, vendor, and compliance management processes
  • Enhance member security with innovative technology
  • Get the best terms and prices on vendor contracts
  • Prepare for your next examination with competitively priced audit options
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Digital and Member Experience

We can help you connect with members in new ways and improve their experiences today.

  • Increase engagement through mobile apps, text messaging, and more
  • Provide members with a pathway to a future yes by helping them improve their creditworthiness
  • Turn performance data into actionable insights
  • Expand access and offer new rewards for members
  • Offer your members and community a unique financial education experience
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Lending and Payments

Our team can help you identify and establish new revenue streams for your business.

  • Mitigate indirect and direct lending risks and chargebacks
  • Boost your underwriting efficiency, accuracy, and fair access to credit.
  • Build long-term relationships with younger members through a white-labeled student loan marketplace
  • Improve card processing and rewards
  • Deliver exceptional financing options to businesses
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Specialized Consulting and Solutions

We can help you solve a problem that requires specialized expertise, world-class problem-solving capabilities, a robust analytical toolkit, or a unique solution. 

  • Build winning strategies for operational efficiency, technology, improving your bottom line, and delivering the best member experiences
  • Ensure salaries and planned increases are competitive through a compensation platform
  • Set staff goals and monitor progress with performance-tracking software
  • Help staff members tackle today’s challenges and earn certifications
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A Team You Can Count On

Kyle Alford

Director, Business Research and Development

An expert in business intelligence and strategy, Kyle brings 12 years of financial planning and analysis experience to the team. When he isn’t obsessing over data insights, innovative solutions, and client success, he’s making the perfect drive on the back nine.

Rich Mensah

Business Analyst

With a background in business, Rich likes to think outside the box and analyze data trends to solve operational and growth challenges. He’s a native of Ghana with a passion for travel, data-infused strategic business tactics, and small business success.

Jose Ortiz

Sr. Business Solutions Manager

Jose is an operational solutions ninja with 20 years of industry experience. He is passionate about helping clients address problems that impact profitability and being the best angler on the lake. Jose’s roster of satisfied clients proves great service matters.

Natalie Phillips

Sr. Business Solutions Manager

Natalie has 12 years of experience helping credit unions achieve proven payment and lending results. She’s an Ohio native with a passion for solving revenue problems, exploring innovative solutions, and good wine. Natalie’s clients also value her personable, advisory approach.

Kevin Mulder

Sr. Business Solutions Manager

Kevin is an experienced shared service delivery strategist and branch operations leader who enjoys hiking after hours. He spent a decade honing his skills at a credit union before shifting his focus to helping the Movement expand its member service footprint.