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Leading Your Credit Union’s Growth Strategy

There are so many lessons from 2020. The pace of digital adoption increased dramatically, remote payment transactions went up, and credit unions had to adapt to serve members swiftly. As one executive put it, “the channels are changing, and our targets are moving.” How can you address the payment and transaction challenges you face? What does it take for your credit union to become relevant and gain the status of the primary financial institution? Watch this session to find out

Sundeep Kapur, Educator and Researcher at Digital Credence leads an insightful discussion focused on:

• Providing a 2020 scorecard on card, payments, and transaction performance.
• Measuring success through relevant metrics
• Chartering a path to guide you through 2021.

Watch the recording here.


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