A Team You Can Count On
Kyle Alford
Director, Business Research and DevelopmentAn expert in business intelligence and strategy, Kyle brings 12 years of financial planning and analysis experience to the team. When he isn’t obsessing over data insights, innovative solutions, and client success, he’s making the perfect drive on the back nine.
Rich Mensah
Business AnalystWith a background in business, Rich likes to think outside the box and analyze data trends to solve operational and growth challenges. He’s a native of Ghana with a passion for travel, data-infused strategic business tactics, and small business success.
Jose Ortiz
Sr. Business Solutions ManagerJose is an operational solutions ninja with 20 years of industry experience. He is passionate about helping clients address problems that impact profitability and being the best angler on the lake. Jose’s roster of satisfied clients proves great service matters.
Natalie Phillips
Sr. Business Solutions ManagerNatalie has 12 years of experience helping credit unions achieve proven payment and lending results. She’s an Ohio native with a passion for solving revenue problems, exploring innovative solutions, and good wine. Natalie’s clients also value her personable, advisory approach.
Kevin Mulder
Sr. Business Solutions ManagerKevin is an experienced shared service delivery strategist and branch operations leader who enjoys hiking after hours. He spent a decade honing his skills at a credit union before shifting his focus to helping the Movement expand its member service footprint.
Melanie Koch
Sr. Manager, Learning & DevelopmentMelanie is a culture and learning development expert with a passion for helping organizations build a people-centric framework. When she isn’t growing her ten years of industry experience, you can find her singing on stage or exploring a new hiking trail.
Dedicated to Helping Your Business Succeed

We Make It Simple
Experienced OSC business partners can help you take the complexities out of compliance processes and risk management measures.
- Streamline governance, risk, and compliance processes
- Simplify compliance management and meet audit requirements
- Enhance member security with innovative technology
- Get the best terms and prices on vendor contracts
- Safeguard your credit union and members with AML and fraud protection

Engage and Connect
Now, you can connect with members in new ways and improve their banking experience.
- Increase engagement through mobile apps, text messaging, and more
- Support members remotely with video calls
- Turn your own performance data into actionable insights
- Expand banking access and offer new rewards for members

Helping You Get Ahead
Our team can help you identify and establish new streams of revenue for your credit union.
- Optimize yield and diversify your portfolio through a loan participation market
- Increase profitability with payment processing services
- Enhance mortgage shopping and loan experiences for members
- Improve member card processing and rewards